Privacy Policy

Welcome to Spirit Halloween Store! At buythemescostume.com, we are passionate about helping costume enthusiasts and cosplay lovers find their perfect transformation. Your privacy is just as important to us as your costume choice, and we are committed to protecting your personal information with the same care and security we apply to our payment processes. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website or make a purchase. By using our site, you agree to the practices described here.

1. Information We Collect

To provide you with a magical and stress-free shopping experience, we collect the following types of information:

• Personal Information: When you place an order, create an account, or contact our support team, we collect details such as your name, email address, shipping address (e.g., 4598 Evergreen Lane, Los Angeles, US 90017), and payment information (e.g., credit card details or PayPal account info). This helps us process your transactions and deliver your favorite 80s costumes or angel outfits.
• Technical Data: We automatically collect information like your IP address, browser type, device details, and pages visited on our site. This data helps us optimize our website for a seamless browsing experience, whether you’re exploring alien costumes or contact lens accessories.
• Cookies and Tracking Data: We use cookies and similar technologies to remember your preferences, analyze site traffic, and personalize your shopping journey. For example, cookies might help us show you more animal costumes if you’ve shown interest in them.
• Communication Data: If you contact us via email (e.g., [email protected]), we may store your messages and our responses to assist you better.

2. How We Use Your Information

We use your data to enhance your costume shopping experience, focusing on security and convenience:

• Order Processing: To fulfill your orders for items like decade-themed outfits or bat costumes, including payment confirmation, shipping (via EMS for orders over $50), and customer support.
• Personalization: To tailor recommendations based on your browsing history, such as suggesting cheerleader costumes or book character costumes that match your interests.
• Communication: To send order updates, respond to inquiries, and share promotional offers (like our first-time customer code JT3KQQ). You can opt out of marketing emails at any time.
• Security and Improvement: To protect against fraud, analyze website performance, and improve our services for global customers, excluding remote areas in Asia and other extremely remote locations.

3. Sharing and Disclosure of Information

We value your trust and only share your data in limited circumstances:

• Service Providers: We may share information with trusted third parties, such as payment processors (e.g., Visa, MasterCard, JCB, PayPal) and shipping carriers, to complete your orders securely.
• Legal Compliance: If required by law, we may disclose data to comply with regulations or protect our rights, such as in cases of fraud or safety concerns.
• Business Transfers: In the event of a merger or sale, your information may be transferred to a new owner, but we will notify you and ensure continued privacy protection.
• We do not sell your personal data to third parties for marketing purposes.

4. Data Storage and Security

Your security is our top priority, just like our encrypted payment methods:

• Storage: Data is stored on secure servers, and we retain it only as long as necessary for business purposes or as required by law.
• Protection Measures: We use advanced encryption, secure socket layer (SSL) technology, and regular security audits to safeguard your information. We never store complete payment details on our servers, ensuring your financial data remains safe while you shop for everything from cat costumes to contact lens cleaners.
• International Transfers: As we serve customers worldwide (excluding some remote areas), data may be processed in the US or other countries with adequate privacy laws.

5. Your Rights

You have control over your data, and we support your rights under global privacy laws like GDPR and CCPA:

• Access and Correction: You can request to view, update, or correct your personal information by contacting us.
• Deletion: You may ask us to delete your data, subject to legal obligations.
• Opt-Out: You can unsubscribe from marketing communications or disable cookies through your browser settings.
• Data Portability: Upon request, we can provide a copy of your data in a readable format.

To exercise these rights, email us at [email protected]. We aim to respond within 24 hours.

6. Cookies and Tracking Technologies

We use cookies to make your experience spellbinding:

• Types of Cookies: Session cookies (for temporary site functionality) and persistent cookies (to remember your preferences, like for alien costumes or biker outfits).
• Purpose: Cookies help us analyze traffic, personalize content, and improve site performance. For instance, they might show you related products like butterfly costumes after you’ve browsed animal costumes.
• Control: You can manage cookie settings in your browser, but disabling them may affect site features. By using our site, you consent to our cookie use as described.

7. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or laws. The latest version will always be posted on our website with the “Last Updated” date. Continued use of our site after changes constitutes acceptance.

8. Contact Us